I’d love to hear examples of practical applications of NLP—whether it’s for sentiment analysis, chatbots, voice of customer, document parsing, or even internal knowledge search. What has worked, what hasn’t?
Priya Nair
on May 22, 2025
NLP powers many practical applications:
- Sentiment Analysis: Great for understanding customer feelings from reviews and social media.
- Chatbots: Excellent for handling FAQs and basic customer support, but complex conversations are still a challenge.
- Document Parsing: Automates extracting data from invoices and contracts, saving tons of manual work.
- Internal Search: Helps employees find information faster by understanding search intent, not just keywords.
The main challenges? Data quality, understanding context, and handling ambiguity in human language.
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