Privacy Policy

Welcome to PANGAEA X PORTAL L.L.C.. PANGAEA X PORTAL L.L.C. (“We”, “Us” or “Our”) operates this Website to provide our users (“User”, “You” or “Your”) with information about PANGAEA X PORTAL L.L.C., its platform and Services. PANGAEA X PORTAL L.L.C. respects your privacy regarding any information we may collect while operating our Website (hereinafter “Website”).

Please read this Privacy Policy carefully to understand how we use Your personal information. If You do not agree with this Privacy Policy, You should not use the Website, its related sites, applications, Services, or any other website operated by PANGAEA X PORTAL L.L.C. that links to this Privacy Policy. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time; any changes we make to this Privacy Policy will be posted on Our Website. We will also take any other steps, to the extent required by the relevant Applicable Laws, including notifying you and/or seeking Your explicit consent to material changes. Changes to this Privacy Policy are effective as of the stated ‘Last Updated’ date. Other than where We have sought such explicit consent from You, Your continued use of the Website after we make changes will constitute acceptance of, and agreement to be bound by, those changes. Accordingly, please review this Privacy Policy periodically for any updates or changes.

Any/all defined terms in this Privacy Policy are the ones referred to in the Terms and Conditions available on our Website and/or App. In the event where a defined term in this Privacy Policy is also a defined term in the Terms and Conditions, the defined terms stated herein, will take precedence over the same defined term in the Terms and Conditions.

This Privacy Policy governs data collection, maintenance, disclosure and use of the Website and/or App and its associated Content. By using the Website and/or App, Users agree to the collection and use of their Personal Information in accordance with this Privacy Policy.


1.1 Information You Provide to Us

When You use Our Services, You may provide Us with information about You, including, but not limited to, Your name and contact information, and/or financial information to make or receive payment for Booking a Freelancer. When You use the Services, We may also collect information related to Your use of the Services and aggregate this with information about other Users.

1.2 Information Received from Third Parties

Third parties may also give Us information about You. If We combine that information with information about You collected through Our Services, We will still treat that combined information as set forth in this Privacy Policy

1.3 Information Collected Automatically

Like any other online platform, We receive technical information when You use Our Services. We use this technical information to analyse how people use Our Services, to improve Our Website functions, to save Your log-in information for future sessions, and to serve You with other information that may interest You. Information collected automatically may include, among other information, the browser and operating system You are using, the URL or advertisement that referred You to our Website, the search terms You entered into a search engine that led You to the Website, areas within the Website that You visited, links You clicked on, pages or Content You viewed and for how long, other similar information and statistics about Your interactions, such as Content response times, download errors, and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine automatically collected information with other information We collect about You. We do this to improve marketing, analytics, and Website functionality. The information automatically collected may also include the Internet Protocol (“IP”) address or other device identifiers for any device (computer, mobile phones etc.) used to access Our Services and Website. Some mobile service providers may also provide Us or any third parties with information regarding the physical location of the device used to access Our Website.


2.1 In the course of using the Services (whether as a Customer or a Freelancer), We may collect Personal Information about You as necessary that identifies You as a specific individual and can be used to contact or identify You (“Personal Information”). Examples of Personal Information include Your name, email address, company address, billing address, and phone number. We use Personal Information and other information to:

2.1.1 Provide and improve the Service, complete Your transactions, address Your inquiries, process Your registration, verify the information You provide is valid, and for compliance and internal business purposes.

2.1.2 Contact You with administrative communications, marketing or promotional materials (on behalf of Us or third parties) and other information that may be of interest to You.

2.1.3 Tailor Content we display to You and offers we may present to You, both in reference to the Services we provide and elsewhere.

2.1.4 Administer and develop our business relationship with You and, if applicable, the corporation or any other legal entity You represent.

2.1.5 Enforce and comply with the relevant laws, including to conduct an investigation, to protect the property and rights of PANGAEA X PORTAL L.L.C. or any third party, to protect the safety of the public or any person, or to prevent or stop activity We may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.

2.1.6 Comply with legal obligations, analyse and improve Our business, and/or for communications including marketing and responding to Your inquiries about Our Services; and/or

2.2 For any other purposes described in this Privacy Policy.


3.1 If You do not request Us to delete certain information, We retain the information You submit to verify your identity indefinitely, and We retain other information for at least five (5) years, or longer as directed by the Applicable Laws and regulations. Your information may be retained for data backup and business continuity purposes. If You provide Us with your Personal Information or any other data, We encourage You to routinely update the data to ensure that We have accurate and up-to-date information about You.

3.2 In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or insolvency, We reserve the right to transfer Your Personal Information to the new entity in control or the party acquiring the assets. In the event of such a change, Your Personal Information will continue to be treated in accordance with this Privacy Policy.


We do not share your Personal Information with third parties for marketing purposes.

4.1 We may share Your Personal Information at any time, without notice, in the following circumstances:

Where We are legally required to do so in order to comply with Applicable Laws, governmental requests, judicial proceedings, or legal processes, such as in response to a court order;

4.1.2 Where We believe it is necessary to investigate, prevent, or take action regarding potential violations of Our Terms and Policies, suspected fraud, situations involving potential threats to the safety of any person or User, any illegal activities, or as evidence in litigation as required by law;

4.1.3 With third-party service providers, contractors, agents who perform services for Us or on Our behalf and require access to such information to do that work, employees or affiliates. Examples include, payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data about how You interact with the Website over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain Content and better understand online activity;

4.1.4 Where there is a transfer of business ownership such as, a merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company; and/or

4.1.5 To offer You certain promotions.

4.2 We may share and disclose Your Personal Information for any other purpose with Your consent.

4.3 You are responsible for ensuring the accuracy of any Personal Information that You submit to Us. Inaccurate information may affect Your experience when using the Website and/or App and Our ability to contact You as described in this Privacy Policy.

4.4 When providing Personal Information, collected through use of Our Services, Users agree to the use, processing and storage of Personal Information in countries which may have data protection laws that differ from the laws in the User’s country.

4.5 We also collect any/all information that is not considered to be Personal Information, made available through web browsers and servers and may include, browser type, language preference, referring Website and/or App, and date and time of each visitor’s request.

4.6 All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

4.7 will not pass any debit/credit card details to third parties.

4.8 takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, ( cannot guarantee the security of any information that is disclosed online.

4.9 The is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

4.10 The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.


5.1 Cookies are files with small amounts of data, which may include an anonymous unique identifier. We use cookies to collect information, to let Us know that you are a prior User. This information may include IP addresses, browser type, internet service provider, referring/exit pages, the files viewed on Our Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. Cookies are not used to store other Personal Information. Users can instruct their web browser to refuse all cookies or to indicate when a cookie is being sent. However, if Users do not accept cookies, they may not be able to use some parts of the Website.

5.2 Third parties under contract with Us may use Cookies to collect any/all information about your usage of the Website. These third-party service providers may use this information to help PANGAEA X PORTAL L.L.C. deliver Services on the Website based on Your browsing activity.

5.3 We also use Cookies in order to enable Us to conduct surveys for Our own use and on behalf of Our advertisers. These Cookies are used to determine whether You have seen certain Content or advertising so that We may request Your opinions. We may also use Cookies to authenticate respondents or to help You pick up where You left off in a survey. If you have Cookies disabled, You may not be able to participate in some surveys.


6.1 We do not sell, trade, or rent Users’ Personal Information to others. We may, however, share generic aggregated demographic information, not linked to any Personal Information with Our business partners and trusted affiliates.

6.2 We endeavour to exercise Our best efforts to keep Your information secure. However, We cannot guarantee the safety of Your Personal Information and therefore shall not be held liable, in any manner and/or capacity whatsoever, in the event of any breach of security beyond our reasonable control.


7.1 This Privacy Policy shall remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

7.2 necessary for PANGAEA X PORTAL L.L.C. to make changes to this Privacy Policy in order to accurately reflect Our data collection and disclosure practices. PANGAEA X PORTAL L.L.C. reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice, unless otherwise required by any Applicable Laws. Accordingly, please review this Privacy Policy periodically and especially before You provide any Personal Information. Your continued use of the Website after any changes or revisions to this Privacy Policy shall indicate Your agreement with the terms or such revised Privacy Policy, without prejudice to Your rights under any Applicable Laws.


By using the Website, Users signify their acceptance of this Privacy Policy. We reserve the right to alter, modify, and/or amend any one of the provisions stated herein without prior notice to any User. Continued use of the Website following any alterations, modifications, and/or amendments shall be deemed as the Users’ acceptance of those changes.


Please contact Us if you have any queries about PANGAEA X PORTAL L.L.C.’s Privacy Policy or the information practices of this Website. You may also contact Us through email on:

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